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Final exam study guide

1 May

Please find below the learning objectives for the topics covered in the final exam.

UCD process – major steps

Heuristic evaluation

  1. Apply Nielsen’s 10 heuristics to critique interfaces.
  2. Conduct heuristic evaluation.


  1. Differentiate between: sketch, wireframe, mockup, and prototype
  2. Explain the utility of each one
  3. Create sketches by hand and wireframes in Balsamiq

Navigation, Information Architecture

  1. Explain the 3 questions that navigation must answer at all times
  2. Apply the 3 questions to critique existing interfaces
  3. Define “Information Architecture” (IA)
  4. Recognize and create IAs using different organization logics (task-based, audience-based, topica, life-event, etc.)
  5. Solve IA problems using card sorting

Homepage design

  1. Explain the purposes a good homepage needs to fulfill
  2. Analyze homepages and evaluate how they fulfill these purposes

Writing for the Web, Excise

  1. Apply principles for writing for the web
  2. Define excise
  3. Identify examples of excise and propose solutions for removing excise

Typography, branding, color

  1. Define “style tile” and “mood board” and explain the difference between the two
  2. Integrate color and typography insights into creating a style tile

Responsive Web Design

  1. Explain the basics of what CSS is and what can be done with CSS.
  2. Define responsive design
  3. Explain the main things to take into consideration when designing responsive UX: layout (number of columns) content hierarchy, navigation; mobile first
  4. Sketch solutions for responsive design of a site

Mobile UX

  1. Connect already learned material to Mobile UX
  2. Define important concepts related to Mobile UX, such as: Fitts’ Law, Chrome, Nav and Status bar
  3. Summarize Mobile UX guidelines
  4. Apply Mobile UX guidelines

Social UX

  1. Go through the UCD process in order to plan social UX

Cross-channel UX

  1. Define cross channel UX and distinguish it from multi-channel UX
  2. Define pervasive information architecture
  3. Explain principles (heuristics) for pervasive information architecture
  4. Apply the principles of pervasive information architecture to outline a cross channel user experience


  1. List various methods for evaluating UX solutions
  2. Explain the difference between review/inspection methods and testing methods
  3. Define cognitive walkthrough and explain how it is conducted
  4. Explain the difference between cognitive walkthrough and heuristic evaluation
  5. Conduct cognitive walkthrough

Usability testing – planning & conducting

  1. Define objectives for usability evaluation
  2. Plan a usability evaluation session (steps, procedures, measures to take)

Usability testing – reporting results

  1. Write the various sections of a usability report
  2. Create appropriate graphs and charts for representing usability reports